1. Introduction
Welcome to Bamotey.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to our fresh squeezed orange juice products.
By accessing or using our website, you consent to the practices described in this Privacy Policy. Please take the time to read this document carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Identity Data: First name, last name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Profile Data: Your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.
- Marketing Data: Your preferences in receiving marketing from us and our third parties.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website and services, including the full Uniform Resource Locators (URLs), products viewed, search queries, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).
- Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy section for more details.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders for our fresh orange juice products
- Managing your account and providing customer support
- Sending you order confirmations and updates
- Personalizing your experience on our website
- Improving our website, products, and services
- Sending promotional emails about new products, special offers, or other information we think you may find interesting
- Conducting research and analysis to better understand our customers' needs
- Complying with legal obligations
- Detecting, preventing, and addressing technical issues or fraudulent activities
4. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Consent: You have given consent to the processing of your personal data for one or more specific purposes.
5. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: Trusted partners who help us provide and improve our services or who collaborate with us on joint marketing activities.
- Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures
- Staff training on data protection and security practices
- Secure network architecture and monitoring systems
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: The right to request copies of your personal information.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: The right to request that we erase your personal information under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal information under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal information under certain conditions.
- Right to Data Portability: The right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
8. Cookies Policy
Cookies are small text files that are placed on your device when you visit our website. We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly.
- Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks.
- Statistics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent.
9. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last Updated: May 15, 2023